TricolorDeer Trade
TRADE PROGRAM
TRADE & BUSINESS
SERVICES
If you are an architect, designer or developer, take advantage of a trade program that gives you an unparalleled opportunity to purchase TricolorDeer products at discounted prices. TricolorDeer is pleased to offer more affordable discounts and better service to our trade partners — open to interior designers, decorators, architects, real-estate agents, developers and other professionals. Feel free to join us.
GETTING STARTED
TWO STEPS TO OPEN YOUR ACCOUNT
MAKE A NOTE IN YOUR EMAIL
Your business or designer name, to open the trade account.
PROVIDE YOUR SHOPPING LIST
Colours, sizes and any special requirements.
NO. 01 · WHAT WE PROVIDE
Every trade order, looked after
- • Trade discount typically 10%–20% on every order (final rate confirmed after discussion)
- • Exempt custom charge. Free samples and free swatches for customized color
- • A two-year warranty on every fixture
- • Free accessories for extension rod / extension chain
- • Prepare your list of shipments for you in advance
- • 30 days for return and exchange extended to 60 days for free return and exchange
- • Design drawings provided free of charge
- • Exclusive VIP customer service representative
TRICOLORDEER TRADE PROGRAM
SPEC WITH US.
One account unlocks our full fixture library, trade pricing of 10%–20%, CAD & IES files, and a dedicated project manager from spec to install.
Apply in 2 minutes →NO. 02 · WHAT'S INCLUDED
Built for the people who spec lighting for a living
i THE LIBRARY
5,000+ specifications
Every fixture ships with CAD, IES, Revit and photometric files. Build the schedule, not the files.
DWG • RVT • SKP • IES
ii THE CRAFT
Custom sizing & finishes
Resize, refinish, rewire. Tell us the ceiling, the voltage, the patina — we cast to your spec.
iii THE SERVICE
One project manager
Direct line, real desk, no ticket queue.
NO. 03 · THE PROCESS
FROM APPLICATION TO INSTALLED — IN FOUR STEPS
APPLY
A short email: business name, discipline, project type.
APPROVED
Manual review by our trade team — no resale certificate, no long wait.
BROWSE & SAMPLE
Full library access, with samples shipped to your studio.
SPEC & INSTALL
A contact from quote through white-glove install.
UNLOCK TRADE RATES, SAMPLES, AND PRODUCT RESOURCES — WITH A SINGLE MESSAGE.
✓ NO YEARLY SPEND REQUIREMENT ✓ RATES CONFIRMED AFTER REVIEW ✓ SAMPLE SUPPORT INCLUDED
FAQ
THE QUESTIONS WE HEAR MOST
Still have questions? Talk to us → — pr@tricolordeer.com
01 Who qualifies, and how do I open an account?
The program is open to interior designers, decorators, architects, real-estate agents, developers and allied professionals. Apply with your business or designer name. Once approved we send your trade terms and introduce your account rep.
02 How does trade pricing work?
Approved accounts receive pricing typically ranging from 10% to 20%, depending on project scope and partnership terms. Final rates are confirmed after discussion with our trade team.
03 Can I get spec files and samples before I specify?
Yes. CAD, IES, Revit and photometric files are available — email pr@tricolordeer.com with the fixture names. Samples and finish swatches can ship to your studio on a trade account.
04 Can fixtures be customized?
Most pieces can be resized, refinished and rewired — diameter, drop, finish and voltage. Tell us the ceiling and control package; we quote the change and lead time with your list.
05 What are lead times and freight?
U.S. warehouse items are dispatched within 48 hours, with delivery in 3–7 business days after dispatch. Designer-made items are produced after your order is placed and dispatched once ready, mainly by sea. Free standard sea shipping applies only to eligible destinations under our shipping coverage. Contact customer service to confirm production and sea-delivery timing, or to request expedited delivery with a precise courier quote based on your delivery address. Larger specs can be crated with white-glove delivery.
06 What are the return and warranty terms on a trade order?
Trade accounts get 60 days to return or exchange stock fixtures. Every fixture carries a two-year warranty. Custom and made-to-order pieces are final sale after dispatch; quality and transport damage are always covered. Before dispatch, U.S. warehouse orders can be cancelled, and designer-made orders can be cancelled by contacting customer service.
07 A fixture arrives damaged on site — what happens?
Email pr@tricolordeer.com with the order number and photos within seven days of delivery. We arrange replacement or re-shipment and confirm the new date with you.
*Free standard shipping is available only to eligible U.S. destinations covered by our shipping arrangements. Enter your delivery address at checkout or contact customer service to confirm availability and any shipping charges.
Trade pricing of 10%–20% is indicative; final rates are confirmed after discussion based on project and partnership terms.