FAQ

What kind of chandelier should I get?

The chandelier you choose should match the decor and style of the room you want to put it in. For a casual room, try fun pendant lights or simple chandeliers without lots of tiers, crystals or bulbs. Chandeliers made of wood are unique and can be casual in a variety of styles from rustic to contemporary. Crystal and brass chandeliers are great for more formal rooms because they are meant to sparkle and impress. Iron chandeliers are also usually on the formal side with their antique look.

What size chandelier should I get?

Big chandeliers never go in small or low-ceilinged rooms because they overwhelm the room and look out of place. Little chandeliers in big or tall rooms can look smaller than they really are and leave the room feeling dark. A general rule is to measure the dimensions of the room in feet and add them together; a chandelier for that room should have a diameter that's close to that same number in inches. For example, if your foyer is 12' by 16', add the 12 plus 16 to get 28. The proper size chandelier would then be 28" diameter. This works for any room.

How high should I hang my chandelier?

Hanging a chandelier can be a tricky question. Hang it too low and you hit your head at the dining table or create a glare in the living room; hang it too high and it looks dim and out of place. Over a dining table, chandeliers should generally be about 30 to 34 inches above the table. For bowl-style or very ornate chandeliers, you can raise the chandelier about three inches to improve visibility. In a simply decorated living room, you can hang a chandelier a bit lower to be the centerpiece; whereas in an ornate room, you may want to hang it a bit on the high side to shed light on your furniture and accessories.

How long does shipping take?

Orders typically take:

· 3-5 business days to process

· 5-8 business days to deliver via standard shipping

Do you offer expedited shipping?

While we primarily offer standard shipping, expedited shipping is available upon request. Just reach out to our customer service team, and we’ll be happy to assist you with faster options.

What payment methods do you accept?

We accept:

· American Express

· Apple Pay

· Mastercard

· Visa

(If you would like to use another payment method, please contact us.)

Can I change or cancel my order after placing it?

If your order hasn’t shipped yet, we may be able to make changes. Please contact us as soon as possible.