● Materials:
Wicker: Hand-woven all-weather wicker that mimics natural rattan and resists mildew, fading, sagging, staining, tearing and cracking
Frame: Rust-resistant aluminum frame for durability and corrosion resistance
Cushion: Open-cell, quick-drying foam wrapped in high-quality polyester made from recycled post-consumer plastic
Fabric: InsideOut Performance Fabrics, made from durable polyester and polypropylene fibers

● Wicker Features
High and low pitch: Finished all-weather wicker features different high and low pitches, mimicking the look of natural materials
Durability: Supported by a rust-resistant aluminum frame for long-term use

● Cushion Features
Design: Balusa's cushions are carefully designed to withstand the elements and maximize drainage and airflow
Material: Made of open-cell, quick-drying foam, wrapped in high-quality polyester made from recycled post-consumer plastic
Function: The bottom of the cushions features a mesh panel for easy drainage and a zipper for easy removal of the cover

● Other Features
Throw pillows: The sofa bed comes with 6 large and 5 small open-cell, quick-drying foam pillows wrapped in matching outdoor fabrics
Assembly Service: The Balusa sofa bed is made of multiple parts, and the Tricolordeer White Glove delivery service will assemble it in the required space and remove all packaging materials from your home
Protective cover: Protect your outdoor furniture with the resilient Agora cover, tailored for the Tricolordeer outdoor series (sold separately)

● Service Information
Consultation method: Call, email or live chat with the design team for more information

Our handwoven all-weather wicker is specially formulated by artisans to resemble authentic rattan. This one-of-a-kind formula is created exclusively for Tricolordeer to be as beautiful as it is durable, and is highly resistant to mildew, fading, sagging, staining, tearing, and cracking.

SHIPPING

Housegent offers free shipping on all orders.Please make sure that the shipping address you fill in is accurate, changing your address will be a hassle.

Total delivery time includes factory processing time as well as shipping time.

Due to changes in U.S. tariff policies, we currently do not have stock available, the item is currently out of stock. Rest assured, we can still produce it with the same craftsmanship; we just ask for your patience.

Processing time: 2 - 6 weeks

Delivery time: 5 - 7 weeks

Courier: Matson, Fedex, CN, UPS, UPS, DHL

If you need expedited shipping for extra charge, please contact customer service.
For more shipping information ,please read Shipping Policy

RETURN

After receiving the goods, if there is any quality problem, we provide 30 natural days free return and exchange service.

Please take photos or videos as evidence and contact customer service to deal with it.

Returns for personal reasons other than quality problems require payment of shipping costs to deliver the goods to the designated address provided by us.

We will give you a refund after deducting the production cost and the cost of shipping our first shipment to you. (the production cost is usually 25% of the order amount).
Refund: 7-10 days to arrive your card
We will refund you through your previous payment channels.
For more details, please read Return and Exchange Policy

Our contact information:
Email: support@tricolordeer.com
sales@tricolordeer.com
Phone: +1(628)212-6132
Whatsapp：+(86) 183 7066 9467

Thank you for choosing our products! To ensure your peace of mind and provide you with high-quality products and services, we provide a 1-3 year warranty for each order. Please refer to the warranty policy for details.

Tricolordeer offers a Carefree Protection Plan for selected products, covering accidental and incidental damages not included in the limited warranty. If you are interested in purchasing one of these plans, please contact Tricolordeer by phone or email before arranging delivery. Note that these plans must be purchased prior to scheduling delivery.